we’re manufacturer specialized in portable power station for 10 year,with 19 years of batteries industry background
1.Which parts of the power station are developed by yourself?
A:The main core components of our products: hardware, software, BMS, structure, ID, etc., are independently developed and produced by our factory.
2.Q:What are the advantages of your company?
A: Independent Strong R & D team to control product quality from the source, and Strong supply chain to guarantee the delivery time.
Could you provide service ?
A:Yes, and we have MOQ for OEM/ODM orders.
4.Q:What kind of certificates your products got?
A:ALL of our products have approved CE, FCC, UL and PSE certificates, which is able to satisfy most country’s importing requirements.
5.How long is the delivery time of your ?
The delivery time of different products is different, sample orde rmay takes about 7 days,mass order takes about 35~45 days.
6.How do you ship the goods since they are high capacity(higher than 100WH) battery ?
A:We have long-term cooperated forwarders who have rich experienced in batteries(DG goods) shipment.
7.How long is the warranty? How to maintain the quality problem? How to deal with the quality problem?
A:Power station below 2000W with 1 year warranty, products between 3000W and 5000W are guaranteed for 2 years.
For general problems, our company will issue maintenance instructions and express spare parts. Customers can repair and replace spare parts by themselves according to the instructions. If it cannot be repaired within the warranty period, our company will provide new product replacement.
8.Can your machines carry refrigerators, coffee makers, and electric kettles?
A:Please read the product manual carefully for details. As long as the Noninductive load not over our rated load.
9.Does your portable power station have UPS function?
A:The portable power station has no UPS function, only G500 has UPS function.
10.Can you supply solar panels? Can you recommend the solar panels for each product?
A:Yes,we have some type of foldable solar panel for power station,monoctrytalline solar ,18V 50W/60W/100W/200W ect, and you can also buy from other supplier ,please refer to the product
specification or operation manual for the matching solar panel of each product.