FAQ

1.Q:How long is the delivery time of your solar power station products? A:We can ship in 3 days if ship from oversea warehouse. 2.Q:What kind of certificates your solar generator power station products have? A:Bluetti solar generator power station products have acquired UN38.3, CE, FCC, UL and PSE certificates, which is able to satisfy most country's importing requirements. 3.Q:Can you supply OEM &ODM service ? A:Yes, but there is a minimum order quantity required. 4.Q:Can you ship your solar generator power station products by sea or by air ? A:We have long-term cooperated forwarders who are professional at battery shipment. 5.Q:How long is the warranty? A:Our warranty is from 2-5 years. 6.Q:What can BLUETTI solar power station power? A:BLUETTI solar power station can power most of the home appliances, it also depends on the output power of Bluetti power stations. 7.Q:Does BLUETTI solar power station products have UPS function? A:The portable power station has no UPS function, while the home systems has UPS function 8.Q:Can you supply solar panels? Can you recommend? A:Yes, we have solar panels, we can recommend you suitable solar panels. 9.Q:Can I customize solar generator power station products? A:Yes. Let me know the specific customization requirements and I will get back to you as soon as possible. 10.Q:How do you provide after-sales service? A:We have overseas branches can provide repair and replacement. 11.Q:Can I get a solar generator power station sample? A:Yes, please leave your contact information and our sales manager will contact you soon.